When investing in quality instruments, one shouldn’t have to fear excessive downtime.

At Luminex, we’ve built a world-class team of field service engineers to ensure great customer experience, and that includes experts like Cormac Field, who have a long track record of prioritizing precision and quality. He joined Luminex in 2024 and holds a Bachelor of Engineering in military aviation technology.

Q: What are your responsibilities at Luminex?

A: As a field service engineer, I support the Luminex xMAP^® Technology platform across Australia and New Zealand. My remit spans the full instrument life cycle: installation and IQ/OQ, preventive maintenance, troubleshooting, and user training. Because Luminex only recently moved to a direct service model in the Australia and New Zealand region, I also feed real-world insights back to our operations and training teams, so the broader support infrastructure keeps pace with customer needs. We’re focused on consistently exceeding expectations. My guiding principle is simple: do the job once and do it right. I get real satisfaction from leaving an instrument in perfect order.

Q: How did you get started on this career path?

A: I began in Ireland with an aircraft maintenance license, where precision, safety, and airtight documentation are non-negotiable. After relocating to Sydney six years ago, I looked for a sector that prized the same disciplines. Clinical diagnostics ticked every box, marrying complex electromechanical systems with a direct impact on patient care. I joined a service team, completed vendor certifications, and have relished the field ever since.

Q: What drew you to Luminex?

A: Luminex offered a rare chance to build a direct service organization for Australia and New Zealand from the ground up. The role promised continuous technical growth — our multiplexing technology runs deep — while also giving me the autonomy to shape regional processes and culture. That blend of hands-on engineering, professional development, and values alignment made the move an easy decision.

Q: If you could solve any clinical or genetic challenge, what would it be?

A: Cystic fibrosis. My mother carries the CF gene, and although my four siblings and I are unaffected, Ireland has one of the world’s highest CF rates, so I grew up alongside friends and cousins who manage the disease daily. Whenever I run up a flight of stairs or make a dash to get out of the rain, I’m reminded that something so simple can leave a person with CF fighting for breath. If I could remove one condition with a snap of the fingers, this would be it.

Q: If you weren’t at Luminex, where would you be?

A: I’d be in large-scale renewable-energy engineering — designing, commissioning, and maintaining utility-grade wind farms or hydro schemes. Those projects blend the core disciplines from my earlier marine, aeronautical, and scientific roles while delivering clear environmental benefits.

Q: What is something about you that no one at Luminex knows?

A: I’m a multi-instrumentalist in Irish traditional music — flute, tin whistle, bodhrán, and a few others — and have played sessions from Dublin pubs to Sydney festivals. Music is a great release and a powerful way to connect with others.

Q: What’s your favorite thing to do on the weekend?

A: Most weekends you’ll find my partner Kim and me outdoors together — hiking in the Blue Mountains, camping along the coast, or swimming at one of Sydney’s beaches. We often bring my brother’s dogs for the spin because we’re both dog-mad. And whenever the schedule (and Kim!) allows, I’ll quietly slip away for a round of golf. I’m still learning to read Australian greens after years on Irish links.

 

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